Error code & Troubleshooting, How to service photocopy machine

Misfeed copier E020 / E010/ E030 Toshiba

Misfeed copier E020

Misfeed copier E020 Toshiba ,  open side cover of the copier in Toshiba photocopy machine 2523A-2323AM-2523AD-2303A-2309A-2006

{Misfeed copier E010 }- Jam not reaching the exit sensor

{Misfeed copier E020 }- Stop jam at the exit sensor

Solution call for service E020

Misfeed copier E020 Toshiba photocopy machine

Description

Remedy

Paper exit jam
[E010] The paper which has passed through the fuser unit does not
reach the exit sensor.

[E020] The trailing edge of the paper does not pass the exit sensor
after its leading edge has reached this sensor
Procedure
Check item
Result
Measure
Next Step

1

Has multiple feeding
occurred?

Yes

 

 

 

No

  •  If multiple feeding has occurred, check the
    condition of the separation pad or the separation
    roller in the paper source. Replace it if it is worn
    out.
    • Check if the transparent sheet attached near to
    the separation pad or the separation roller is
    deformed. Replace it if it is deformed.

 

 

 

 

2

2

Open the right cover. Is
there any paper on the
transport path?

Yes

No

  • Remove the paper.

If No Next step 3

3

Is the exit sensor working?
(Perform the input check
in the test mode: 03-[A]/
[B])

Yes

 

No

if yes Next 4

• Check if the connector of the exit sensor is
disconnected.
• Check if the connector CN8 on the MAIN board
is disconnected.
• Check if the connector pins are disconnected
and the harnesses are open circuited.
• Check if the conductor pattern on the MAIN
board is short circuited or open circuited.
• Replace the exit sensor
• Replace the MAIN board

If yes Next step 4

4

  • Is the registration roller clutch  working? (Perform the output check in
    the test mode: 03 108/158)

Yes

 

No

if yes Next 5

• Check if the connector of the registration roller clutch is disconnected.
• Check if the connector CN14 on the MAIN board is disconnected.
• Check if the connector pins are disconnected and the harnesses are open circuited.
• Check if the conductor pattern on the MAIN board is short circuited or open circuited.
• Replace the registration roller clutch.
• Replace the MAIN board.

If yes Next step 5

5

  • Registration roller

Check the registration roller. Replace it if it is worn
out.

Parts to be replace

Remarks

  • Exit sensor
  • MAIN board
  • Registration roller clutch
  • Registration roller

Misfeed copier E020 Toshiba photocopy machine

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Misfeed copier E020 Toshiba photocopy machine

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