Error code | Classification | Contents | Troubleshooting |
E010 | Paper exit jam | Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor. | View Remedy Post |
E020 | Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor. | View Remedy Post | |
E030 | Other jam | Power-ON jam: The paper is remaining on the paper transport path when power is turned ON. | View Remedy Post |
E061 | Incorrect paper size setting for upper drawer: The size of paper in the 1st drawer differs from size setting of the equipment. | View Remedy Post | |
E062 | Incorrect paper size setting for lower drawer: The size of paper in the 2nd drawer differs from size setting of the equipment. | View Remedy Post | |
E063 | Incorrect paper size setting for PFP upper drawer: The size of paper in the 3rd drawer differs from size setting of the equipment. | View Remedy Post | |
E064 | Incorrect paper size setting for PFP lower drawer: The size of paper in the 4th drawer differs from size setting of the equipment. | View Remedy Post | |
E065 | Incorrect paper size setting for bypass tray: The size of paper in the bypass tray differs from size setting of the equipment. | View Remedy Post | |
E090 | Image data delay jam: Image data to be printed cannot be prepared. | View Remedy Post | |
E0A0 | Image transport ready time-out jam | View Remedy Post | |
E110 | Paper misfeeding | ADU misfeeding (Paper not reaching the registration sensor): The paper which has passed through ADU does not reach the registration sensor during duplex printing. | View Remedy Post |
E120 | Bypass misfeeding (Paper not reaching the 1st transport sensor): The paper fed from the bypass tray does not reach the 1st transport sensor. | View Remedy Post | |
E130 | 1st drawer misfeeding (Paper not reaching the 1st transport sensor): The paper fed from the 1st drawer does not reach the 1st transport sensor. | View Remedy Post | |
E140 | 2nd drawer misfeeding (Paper not reaching the 2nd transport sensor): The paper fed from the 2nd drawer does not reach the 2nd transport sensor. | View Remedy Post | |
E150 | PFP upper drawer misfeeding (Paper not reaching the PFP upper drawer feed sensor): The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed sensor. | View Remedy Post | |
E160 | Paper misfeeding | PFP lower drawer misfeeding (Paper not reaching the PFP lower drawer feed sensor): The paper fed from the PFP lower drawer does not reach the PFP lower drawer feed sensor. | View Remedy Post |
E190 | LCF misfeeding (Paper not reaching the LCF transport sensor): The paper fed from the LCF does not reach the LCF feed sensor. | View Remedy Post | |
E200 | Paper transport jam | 1st drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor. | View Remedy Post |
E210 | 2nd drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor. | View Remedy Post | |
E220 | 2nd drawer transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the lower drawer feed sensor. | View Remedy Post | |
E270 | Bypass transport jam (paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor. | View Remedy Post | |
E300 | PFP upper drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor. | View Remedy Post | |
E310 | PFP upper drawer transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the 2nd transport sensor. | View Remedy Post | |
E320 | PFP upper drawer transport jam (Paper not reaching the 2nd transport sensor): The paper does not reach the 2nd transport sensor after it has passed the PFP upper drawer feed sensor. | View Remedy Post | |
E330 | PFP lower drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor. | View Remedy Post | |
E340 | PFP lower drawer transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the PFP lower drawer feed sensor. | View Remedy Post | |
E350 | PFP lower drawer transport jam (Paper not reaching the 2nd transport sensor): The paper does not reach the 2nd transport sensor after it has passed the PFP upper drawer feed sensor. | View Remedy Post | |
E360 | PFP lower drawer transport jam (Paper not reaching the PFP upper drawer feed sensor): The paper does not reach the PFP upper drawer feed sensor after it has passed the PFP lower drawer feed sensor. | View Remedy Post | |
E3C0 | LCF transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st transport sensor. | View Remedy Post | |
E3D0 | LCF transport jam (Paper not reaching the 1st transport sensor): The paper does not reach the 1st transport sensor after it has passed the 2nd transport sensor. | View Remedy Post | |
E3E0 | Paper transport jam | LCF transport jam (Paper not reaching the 2nd transport sensor): The paper does not reach the 2nd transport sensor after it has passed the LCF feed sensor. | View Remedy Post |
E410 | Cover open jam | Front cover open jam: The front cover has opened during printing. | View Remedy Post |
E420 | PFP side cover open jam: The PFP side cover has opened during printing. | View Remedy Post | |
E430 | ADU open jam: The ADU has opened during printing. | View Remedy Post | |
E440 | Feed cover open jam: The feed cover has opened during printing. | View Remedy Post | |
E450 | LCF jam access cover open jam: The jam access side cover has opened during printing. | View Remedy Post | |
E480 | Bridge unit open jam: The bridge unit has opened during printing. | View Remedy Post | |
E490 | Job separator cover open jam: The job separator cover has opened during printing. | View Remedy Post | |
E510 | Paper transport jam (ADU section) | Jam not reaching the ADU entrance sensor: The paper does not reach the ADU entrance sensor after it is switchbacked in the exit section. | View Remedy Post |
E520 | Stop jam in the ADU: The paper does not reach the ADU exit sensor after it has passed the ADU entrance sensor. | View Remedy Post | |
E550 | Other jam | Paper remaining jam on the transport path: The paper is remaining on the transport path when printing is finished (caused by a multiple paper feeding). | View Remedy Post |
E551 | Paper remaining jam on the transport path (when a service call occurs) | View Remedy Post | |
E552 | Paper remaining jam on the transport path (when the cover is closed) | View Remedy Post | |
E570 | Paper transport jam | Jam not reaching the reverse sensor: The paper which has passed the exit sensor does not reach the reverse sensor. | View Remedy Post |
E580 | Stop jam at the reverse sensor: The trailing edge of the paper does not pass the reverse sensor after its leading edge has reached this sensor. | View Remedy Post | |
E712 | RADF jam | Jam not reaching the registration sensor: The original fed from the original feeding tray does not reach the registration sensor. | View Remedy Post |
E714 | Feed signal reception jam: The feed signal is received even no original exists on the original feeding tray. | View Remedy Post | |
E717 | Paper feed section jam | Original not reaching the DSDF original feed sensor jam: The original does not reach the DSDF feed sensor even though original feeding has started. | View Remedy Post |
E718 | Original setting jam / Original tray lift abnormality: The original tray lift does not work. | View Remedy Post | |
E721 | RADF jam | Jam not reaching the read sensor: The original does not reach the read sensor after it has passed the registration sensor (when scanning obverse side) or the reverse sensor (when scanning reverse side). | View Remedy Post |
E722 | Jam not reaching the exit sensor (during scanning): The original which passed the read sensor does not reach the exit sensor when it is transported from the scanning section to exit section. | View Remedy Post | |
E724 | RADF jam | Stop jam at the registration sensor: The trailing edge of the original does not pass the registration sensor after its leading edge has reached this sensor. | View Remedy Post |
E725 | Stop jam at the read sensor: The trailing edge of the original does not pass the read sensor after its leading edge has reached this sensor. | View Remedy Post | |
E726 | Transport/exit signal reception jam: RADF receives the transport/exit reception signal from the equipment when no original is at the exposure waiting position. | View Remedy Post | |
E727 | Paper transport section jam | Original not reaching the DSDF read-in sensor-2 jam: The original does not reach the DSDF read-in sensor-2 after it has passed through the DSDF read-in sensor-1. | View Remedy Post |
E729 | Original stopping at the DSDF read-in sensor-2 jam: The trailing edge of the original does not pass through the DSDF read-in sensor-2 after its leading edge has reached this sensor. | View Remedy Post | |
E72A | DSDF original scanning start time-out jam: Preparation of the page memory has not been completed within a specified time. | View Remedy Post | |
E731 | RADF jam | Stop jam at the original exit/reverse sensor: The trailing edge of the original does not pass the original exit/reverse sensor after its leading edge has reached this sensor. | View Remedy Post |
E762 | Paper remaining jam | Original remaining at the DSDF registration sensor jam: The DSDF registration sensor remains turned ON. | View Remedy Post |
E769 | Original remaining at the DSDF feed sensor jam: The DSDF feed sensor remains turned ON. | View Remedy Post | |
E770 | Original remaining at the DSDF original width sensor-1 jam: The DSDF original width detection sensor-1 remains turned ON. | View Remedy Post | |
E771 | Original remaining at the DSDF original width detection sensor-2 jam: The DSDF original width detection sensor-2 remains turned ON. | View Remedy Post | |
E774 | Original remaining at the DSDF read-in sensor-1 jam: The DSDF read-in sensor-1 remains turned ON. | View Remedy Post | |
E775 | Original remaining at the DSDF read-in sensor-2 jam: The DSDF read-in sensor-2 remains turned ON. | View Remedy Post | |
E777 | Original remaining at the DSDF exit sensor jam: The DSDF exit sensor remains turned ON. | View Remedy Post | |
E860 | RADF jam | RADF jam access cover open: The RADF jam access cover has opened during RADF operation. | View Remedy Post |
E870 | RADF open jam: RADF has opened during RADF operation. | View Remedy Post | |
E910 | Finisher jam (Bridge unit) | Jam at the bridge unit transport sensor-1: The paper does not reach the bridge unit transport sensor-1 after it has passed the exit sensor. | View Remedy Post |
E920 | Stop jam at the bridge unit transport sensor-1: The trailing edge of the paper does not pass the bridge unit transport sensor-1 after its leading edge has reached the sensor. | View Remedy Post | |
E930 | Jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-1. | View Remedy Post | |
E940 | Stop jam at the bridge unit transport sensor-2: The trailing edge of the paper does not reach the bridge unit transport sensor-2 after its leading edge has reached the bridge unit transport sensor-2. | View Remedy Post | |
E950 | Job separator jam | Jam not reaching the job separator transport sensor: The paper has passed through the exit sensor does not reach the job separator transport sensor. | View Remedy Post |
E951 | Stop jam at the job separator transport sensor: The trailing edge of the paper does not pass the job separator transport sensor. | View Remedy Post | |
E9F0 | Finisher jam (Puncher unit) | Punching jam: An error occurs during the detecting of the home position of the punch motor. This occurs when an attempt is made to punch paper which has been multiply fed from the equipment and exceeds the punching capability. [MJ-1042(MJ- 6011) / MJ-1109/1110(MJ-6105)] | View Remedy Post |
EA10 | Finisher jam (Finisher section) | Paper transport delay jam: Paper does not reach the entrance sensor of the Finisher. [MJ-1042] The paper which has passed the bridge unit does not reach the inlet sensor. [MJ-1109/1110] | View Remedy Post |
EA20 | Paper transport stop jam: Paper has reached the entrance sensor but does not pass through it (paper is remaining for a longer period than specified). [MJ-1042] Paper transport stop jam: The paper does not pass through the inlet sensor. The paper which has passed through the inlet sensor does not reach the feeding sensor. [MJ-1109/1110] | View Remedy Post | |
EA21 | Paper size error jam: Paper does not reach the sensor because the paper is shorter than spec. [MJ-1109/1110] | View Remedy Post | |
EA22 | Paper transport jam (Finisher paper punching edge detection sensor): The paper position sensor on the Finisher transport path detects paper shorter than the acceptable paper size. [MJ-1109/1110(MJ- 6105)] | View Remedy Post | |
EA23 | Finisher jam (Finisher section) | Paper transport jam (transport sensor): Paper being transported on the Finisher transport path is stopped at the outlet sensor at 27.56 inches or longer. [MJ-1109/1110] | View Remedy Post |
EA24 | Paper transport jam (between entrance and transport sensors): The leading edge of paper which has passed the entrance sensor on the Finisher transport path does not reach the transport sensor. [MJ-1109/1110] | View Remedy Post | |
EA25 | Paper transport jam in the Finisher (after paper stack exit): Paper is detected in the finishing tray sensor after the paper stack has exited from the finishing tray. [MJ-1042] Paper transport jam (after paper stack exit): The finishing tray paper detection sensor detects paper after a stack of paper exits from the finishing tray. [MJ-1109/1110] | View Remedy Post | |
EA26 | Paper transport jam in the Finisher (stop command request): The equipment is required to stop during the transporting of paper in the Finisher. [MJ-1042] Paper transport jam (stop command request): A command to stop equipment operation is received while paper is being transported in the Finisher. [MJ-1109/1110] | View Remedy Post | |
EA27 | Paper transport jam (paper not inserted): The equipment detects a paper-not-inserted jam but the entrance sensor is turned ON before the equipment is stopped. [MJ-1109/1110] | View Remedy Post | |
EA28 | Paper transport jam (paper holder plate operation delay): An attempt to start the arm assisting operation for dropping paper on the finishing tray is made, but the previous arm assisting operation has not yet been finished. [MJ-1109/1110] | View Remedy Post | |
EA29 | Paper transport jam (stack transport delay): The buffer tray is extended to drop a stack of paper on the finishing tray but the previous stack has not yet exited. [MJ-1109/1110] | View Remedy Post | |
EA2A | Finisher jam (Finisher section) | Paper transport jam in the Finisher (between the entrance path and middle path sensor): The leading edge of the paper has passed the entrance path sensor, but does not reach the middle path sensor in the Finisher Unit transport path. [MJ-1042] | View Remedy Post |
EA2B | Paper transport jam in the Finisher (middle path sensor): The paper remains at the middle path sensor for a longer period than specified while being transported on the Finisher Unit transport path. [MJ-1042] | View Remedy Post | |
EA2C | Paper transport jam in the Finisher (between the entrance path and sub-path sensor): The leading edge of the paper has passed the entrance sensor, but does not reach the sub-path sensor in the Finisher Unit transport path. [MJ-1042] | View Remedy Post | |
EA2D | Paper transport jam in the Finisher (sub-path sensor): The paper remains at the sub-path sensor for a longer period than specified while being transported on the Finisher Unit transport path. [MJ-1042] | View Remedy Post | |
EA2E | Paper transport remaining jam in the Finisher (sub- path sensor): Paper is detected in the sub-path sensor when the power is turned ON or the cover is closed. [MJ-1042] | View Remedy Post | |
EA31 | Paper transport remaining jam in the Finisher: Paper is detected in the entrance path sensor or middle path sensor when the power is turned ON or the cover is closed. [MJ-1042] Transport path paper remaining jam. [MJ-1109/1110] | View Remedy Post | |
EA32 | Exit paper remaining jam in the Finisher: Paper is detected in the finishing tray sensor when the power is turned ON. [MJ-1042] Exit paper remaining jam. [MJ-1109/1110] | View Remedy Post | |
EA40 | Finisher cover open jam: The finisher cover is opened during paper transport. [MJ-1042] Cover open error: The front cover or stationary tray cover is opened during paper transport. [MJ-1109/1110] | View Remedy Post | |
EA50 | Stapling jam: Stapling is not performed properly. [MJ-1042/1109/1110] | View Remedy Post | |
EA60 | Early arrival jam: A paper jam occurs because paper from the equipment arrives at the Finisher too early. [MJ-1042/1109/1110] | View Remedy Post | |
EA70 | Stack exit belt home position error: The stack exit belt is not at the home position. [MJ-1109/1110] | View Remedy Post | |
EA90 | Finisher jam (Saddle Stitcher section) | Door open jam: The delivery cover or inlet cover has opened during printing. [MJ-1110] | View Remedy Post |
EAA0 | Paper remaining in Saddle Stitch Finisher: Paper remaining in Saddle Stitch Finisher [MJ-1110] | View Remedy Post | |
EAB0 | Paper transport jam in Saddle Stitch Finisher: Paper transport jam in Saddle Stitch Finisher [MJ-1110] | View Remedy Post | |
EAB1 | Short paper jam: Short paper jam (Saddle Stitch Finisher) [MJ-1110] | View Remedy Post | |
EAD0 | Other jam | Print end command time-out jam: The printing has not finished normally because of the communication error between the SYS board and LGC board at the end of printing. | View Remedy Post |
EAE0 | Finisher jam | Receiving time-out jam: The printing has been interrupted because of the communication error between the equipment and finisher when the paper is transported from the equipment to the finisher. | View Remedy Post |
EAF1 | Stack exit roller nip motor home position detection error: The detection of the home position of the stack exit roller nip motor ends abnormally. This error may occur if paper is jammed while being transported, so it is treated as a paper jam. [MJ-1042] | View Remedy Post | |
EAF2 | Stapler unit sliding motor home position detection error: The detection of the home position of the stapler unit sliding motor ends abnormally. This error may occur if paper is jammed while being transported, so it is treated as a paper jam. [MJ-1042] | View Remedy Post | |
EAFA | Catching motor motor home position detection error | View Remedy Post | |
EAFB | Stapler movement error (paper jam) [MJ-1109/1110] | View Remedy Post | |
EAFC | Movable tray height error (paper jam) [MJ-1109/ 1110] | View Remedy Post | |
EAFD | Movable tray movement error (paper jam) [MJ- 1109/1110] | View Remedy Post | |
EAFE | Paper holding cam position error (paper jam) [MJ- 1109/1110] | View Remedy Post | |
EB30 | Ready time-out jam: The equipment judges that the paper transport to the finisher is disabled because of the communication error between the equipment and finisher at the start of printing. | View Remedy Post | |
EB50 | Paper transport jam | Paper remaining on the transport path: The multiple feeding of preceding paper caused the misfeeding of upcoming paper. | View Remedy Post |
EB60 | Paper remaining on the transport path: The multiple feeding of preceding paper caused the misfeeding of upcoming paper (redetection after no jam is detected at [EB50]). | View Remedy Post | |
ED10 | Finisher jam | Skew adjustment motor (M1) home position detection abnormality: The Skew adjustment motor is not at the home position. [MJ-1109/1110 (MJ- 6105)] | View Remedy Post |
ED11 | Sideways adjustment motor (M2) home position detection error: The Sideways adjustment motor is not at the home position. [MJ-1109/1110 (MJ-6105)] | View Remedy Post | |
ED13 | Front alignment plate home position error: The front alignment plate is not at the home position. [MJ- 1109/1110] | View Remedy Post | |
ED14 | Rear alignment plate home position error: The rear alignment plate is not at the home position. [MJ- 1109/1110] | View Remedy Post | |
ED15 | Paddle home position error: The paddle is not at the home position. [MJ-1109/1110] | View Remedy Post | |
ED16 | Buffer tray home position error: The buffer tray is not at the home position. [MJ-1109/1110] | View Remedy Post | |
EF10 | Paper not supported for Saddle Stitch Finisher: Unsupported paper size, type and an excess number of pages for stapling are selected. [MJ- 1110] | View Remedy Post | |
EF11 | Saddle Stitch Finisher stapling error (front): Front stapling is not correctly done. [MJ-1110] | View Remedy Post | |
EF12 | Saddle Stitch Finisher stapling error (rear): Rear stapling is not correctly done. [MJ-1110] | View Remedy Post | |
EF13 | Saddle stitch unit paper holding home position detection error: The paper holding home position cannot be detected. [MJ-1110] | View Remedy Post | |
EF14 | Finisher jam | Saddle paper exit jam: Outputting paper is not completed within a fixed time. [MJ-1106/1108] | View Remedy Post |
EF15 | Saddle Stitch Finisher side alignment motor home position detection abnormality: The side alignment motor home position cannot be detected. [MJ-1110] | View Remedy Post | |
EF16 | Saddle Stitch Finisher stacker motor home position detection abnormality: The stacker motor home position cannot be detected. [MJ-1110] | View Remedy Post | |
EF17 | Saddle Stitch Finisher folding blade home position detection abnormality: The folding blade home position cannot be detected. [MJ-1110] | View Remedy Post | |
EF18 | Saddle Stitch Finisher additional folding roller home position detection abnormality: The additional folding roller home position cannot be detected. [MJ-1110] | View Remedy Post | |
EF19 | Saddle paper folding jam: Fold processed paper cannot be transported to the additional folding roller. [MJ-1110] | View Remedy Post | |
EF20 | Saddle stacker jam: Transported paper cannot be detected in the stacker. [MJ-1110] | View Remedy Post | |
C010 | Drive system related service call | Main motor abnormality: The main motor is not rotating normally. | View Remedy Post |
C040 | Paper feeding system related service call | PFP motor abnormality: The PFP motor is not rotating normally. | View Remedy Post |
C130 | 1st drawer tray abnormality: The tray-up motor-1 is not rotating or the upper drawer tray is not moving normally. | View Remedy Post | |
C140 | 2nd drawer tray abnormality: The tray-up motor-2 is not rotating or the lower drawer tray is not moving normally. | View Remedy Post | |
C150 | PFP upper drawer tray abnormality: The PFP upper drawer tray motor is not rotating or the PFP upper drawer tray is not moving normally. | View Remedy Post | |
C160 | PFP lower drawer tray abnormality: The PFP lower drawer tray motor is not rotating or the PFP lower drawer tray is not moving normally. | View Remedy Post | |
C180 | LCF tray-up motor abnormality: The LCF tray-up motor is not rotating or the LCF tray is not moving normally. | View Remedy Post | |
C1A0 | LCF end fence motor abnormality: The LCF end fence motor is not rotating or the LCF end fence is not moving normally. | View Remedy Post | |
C1B0 | LCF transport motor abnormality: The LCF transport motor is not rotating normally. | View Remedy Post | |
C260 | Scanning system related service call | Peak detection error: Lighting of the exposure lamp (white reference) is not detected when power is turned ON. | View Remedy Post |
C262 | Peak detection error (communication error) | View Remedy Post | |
C270 | Carriage home position sensor not turning OFF within a specified period of time: The carriage does not shift from its home position in a specified period of time. | View Remedy Post | |
C280 | Carriage home position sensor not turning ON within a specified period of time: The carriage does not reach to its home position in a specified period of time. | View Remedy Post | |
C290 | Scanner fuse blowout: 24V power for the scanning system is not supplied at the scanner warming-up after power-ON. | View Remedy Post | |
C3D0 | Process related service call | EPU board memory overwriting error: The overwriting of the EPU board memory fails. | View Remedy Post |
C3D1 | EPU board memory new parts detection error: The EPU board detects the process unit as a new unit when the equipment is started in the normal mode. | View Remedy Post | |
C3D2 | EPU board memory old parts detection error: The EPU board cannot detect the new process unit when the equipment is started in the 21 EPU replacement mode. | View Remedy Post | |
C411 | Fuser unit related service call | Thermistor / heater lamp abnormality at power-ON: Abnormality of service call the thermistor is detected when power is turned ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON. | View Remedy Post |
C412 | Thermistor / heater lamp abnormality at power-ON: Abnormality of service call the thermistor is detected when power is turned ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON. | View Remedy Post | |
C443 | Heater lamp abnormality after abnormality judgment: Abnormality of service call the thermistor is detected when power is turned ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON. | View Remedy Post | |
C445 | Fuser unit related service call | Heater lamp abnormality after abnormality judgment: Abnormality of service call the thermistor is detected when power is turned ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON. | View Remedy Post |
C447 | Heater lamp abnormality after abnormality judgment: Abnormality of service call the thermistor is detected or the temperature of the fuser roller does not rise in a specified period of time. | View Remedy Post | |
C449 | Heater lamp abnormality after abnormality judgment: The temperature of the fuser roller has exceeded the range. | View Remedy Post | |
C450 | Heater lamp abnormality after abnormality judgment: Abnormality of the thermistor is detected during printing. | View Remedy Post | |
C452 | Heater lamp abnormality after abnormality judgment: Abnormality of the thermistor is detected during ready state. | View Remedy Post | |
C4B0 | Fusing error counter for out-of-specifications | View Remedy Post | |
C4C0 | Fuser unit new/old detection fuse abnormality | View Remedy Post | |
C550 | Optional communication related service call | RADF I/F error: Communication error has occurred between the RADF and the scanner. | View Remedy Post |
C551 | Document feeder model detection error: An optional document feeder that is not compatible to this equipment is installed. | View Remedy Post | |
C552 | DSDF error | DSDF abnormality: An abnormality occurs in the DSDF. | View Remedy Post |
C553 | DSDF-CCD module error | Peak detection error: he light source of the DSDF-CCD module does not light, or there is a detection error of the light source. | View Remedy Post |
C554 | Communication error | AFE communication error: Communication error between the DSDF-CCD module and SYS board. | View Remedy Post |
C580 | Optional communication related service call | ACommunication error between LGC board and finisher | View Remedy Post |
C5A0 | Circuit related service call | EEPROM communication abnormality (LGC board) | View Remedy Post |
C5A1 | EEPROM data abnormality (LGC board) | View Remedy Post | |
C730 | EEPROM error | DSDF EEPROM format error: An abnormality occurs while the data are being written in the EEPROM of the DSDF. | View Remedy Post |
C7B0 | Initial time-out | Initial time-out error: The initialization is not completed within the specified time. | View Remedy Post |
C8C0 | Read-in sensor error | DSDF read-in sensor-1 automatic adjustment error: An adjustment value becomes outside the specified one during DSDF read-in sensor-1 automatic adjustment. | View Remedy Post |
C8E0 | Optional communication related service call | ADF communication abnormality: The system has to be stopped because the control abnormality occurred | View Remedy Post |
F115 | Time-out error | S-VDEN ON signal time-out error – The scanning job has not finished normally. | View Remedy Post |
F116 | Time-out error | S-VDEN OFF signal time-out error – The scanning job has not finished normally. | View Remedy Post |
F117 | Time-out error | S-VDEN ON (back side) signal time-out error – The scanning job has not finished normally. | View Remedy Post |
F118 | Time-out error | S-VDEN OFF (back side) signal time-out error – The scanning job has not finished normally. | View Remedy Post |
C911 | Circuit related service call | Toner cartridge IC chip abnormality | View Remedy Post |
C940 | Circuit related service call | Engine-CPU abnormality | View Remedy Post |
C970 | Process related service call | High-voltage transformer abnormality: Leakage of the main charger is detected. | View Remedy Post |
CA10 | Laser optical unit related service call | Polygonal motor abnormality: The polygonal motor is not rotating normally. | View Remedy Post |
CA20 | H-Sync detection error: H-Sync detection PC board cannot detect laser beams. | View Remedy Post | |
CB00 | Finisher related service call | Finisher not connected | View Remedy Post |
CB01 | Finisher communication error | View Remedy Post | |
CB10 | Entrance motor abnormality: The entrance motor is not rotating normally. [MJ-1109/1110] | View Remedy Post | |
CB11 | Buffer tray guide motor abnormality: The buffer tray guide motor is not rotating or the buffer tray guide is not moving normally. [MJ-1109/1110] | View Remedy Post | |
CB13 | Finisher exit motor abnormality [MJ-1109/1110] | View Remedy Post | |
CB14 | Paper holding arm motor abnormality [MJ-1109/1110] | View Remedy Post | |
CB15 | Catching motor abnormality [MJ-1109/1110] | View Remedy Post | |
CB30 | Movable tray shift motor abnormality: The movable tray shift motor or the movable tray does not work properly. [MJ-1042] Movable tray shift motor abnormality: The movable tray shift motor is not rotating or the movable tray is not moving normally. [MJ-1109/1110] | View Remedy Post | |
CB31 | Finisher related service call | Movable tray paper-full detection error: The actuator of the movable tray paper-full detection sensor does not move smoothly. [MJ-1109/1110] | View Remedy Post |
CB40 | Rear alignment motor abnormality: The rear alignment motor is not rotating or the rear align ment plate is not moving normally. [MJ-1042/1109/1110] | View Remedy Post | |
CB50 | Staple motor abnormality: The detection of the home position of the stapler unit ends abnormally. [MJ-1042] Stapler home position error: The stapler home position sensor does not work. [MJ-1109/1110] | View Remedy Post | |
CB51 | Staple unit sliding motor abnormality: The detection of the home position of the stapler unit sliding ends abnormally. [MJ-1042] Stapler shift home position error: The stapler is not at the home position. [MJ-1109/1110] | View Remedy Post | |
CB60 | Stapler shift motor abnormality: Stapler shift motor is not rotating or staple unit is not moving normally. [MJ-1109/1110] | View Remedy Post | |
CB80 | Finisher control PC board backup RAM error: An error occurs during the writing of data into the EEPROM of the Finisher. [MJ-1042] Backup RAM data abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned ON. [MJ-1109/1110] | View Remedy Post | |
CB81 | Flash ROM abnormality: Abnormality of checksum value on finisher controller PC board is detected when the power is turned ON. [MJ-1109/1110] | View Remedy Post | |
CB82 | Finisher – Main CPU program error [MJ-1109/1110] | View Remedy Post | |
CB83 | Saddle Stitch Finisher – Main CPU program error [MJ- 1110] | View Remedy Post | |
CB84 | Hole Punch Unit – Main CPU program error [MJ-1109/ 1110 (MJ-6105)] | View Remedy Post | |
CB92 | Saddle Stitch Finisher RAM abnormality [MJ-1110] | View Remedy Post | |
CB93 | Additional folding motor abnormality [MJ-1110] | View Remedy Post | |
CB94 | Saddle transport motor abnormality [MJ-1110] | View Remedy Post | |
CB95 | Stacker motor abnormality [MJ-1110] | View Remedy Post | |
CBA0 | Front saddle stapler home position error: The stapler home position detection is abnormally operated and finished. [MJ-1110] | View Remedy Post | |
CBB0 | Rear saddle stapler home position error: The stapler home position detection is abnormally operated and finished. [MJ-1110] | View Remedy Post | |
CBC0 | Saddle Stitch Finisher side alignment motor (M15) abnormality: The alignment motor is not rotating or the alignment plate is not working properly. [MJ-1110] | View Remedy Post | |
CBE0 | Saddle Stitch Finisher folding motor (M17) abnormality: The folding motor is not rotating or the folding roller is not moving normally. [MJ-1110] | View Remedy Post | |
CC02 | Stack exit roller nip home position detection error: The detection of the home position of the stack exit roller nip ends abnormally. [MJ-1042] | View Remedy Post | |
CC20 | Saddle communication error [MJ-1110] | View Remedy Post | |
CC30 | Stack transport motor abnormality: The stack transport motor is not rotating or the stack transport belt is not moving normally. [MJ-1109/1110] | View Remedy Post | |
CC31 | Transport motor abnormality: The transport motor is not rotating or the stack transport roller -1 and -2 is not rotating normally. [MJ-1109/1110] | View Remedy Post | |
CC41 | Finisher related service call | Paper holder cam home position abnormality: The paper holder cam is not at the home position. [MJ-1109/1110] | View Remedy Post |
CC51 | [MJ-6011] Punch unit sliding motor (M12) abnormality [MJ-1109/1110 (MJ-6105)] Sideways adjustment motor (M2) abnormality: Sideways adjustment motor is not rotating or puncher is not shifting normally. | View Remedy Post | |
CC52 | Skew adjustment motor (M1) abnormality: Skew adjustment motor is not rotating or puncher is not shifting normally. [MJ-1109/1110 (MJ-6105)] | View Remedy Post | |
CC54 | [MJ-1042] Paper detection sensors abnormality (S24 and S25) | View Remedy Post | |
CC60 | Punch motor abnormality: Punch motor is not rotating or puncher is not shifting normally.] | View Remedy Post | |
CC61 | Punch motor abnormality [MJ-1042]: Punch motor (M3) home position detection error: Punch motor is not rotating or puncher is not shifting normally. [MJ-1109/1110 (MJ-6105)] | View Remedy Post | |
CC71 | Punch ROM checksum error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on. [MJ-1109/1110 (MJ-6105)] | View Remedy Post | |
CC72 | Punch RAM read/write error: Abnormality of checksum value on Hole punch controller PC board is detected when the power is turned on. [MJ-1109/1110 (MJ-6105)] | View Remedy Post | |
CC80 | Front alignment plate home position detection error: The detection of the home position ends abnormally because the front alignment plate has not worked properly. [MJ- 1042] Front alignment motor abnormality: The front alignment motor is not rotating or the front alignment plate is not moving normally. [MJ-1109/1110] | View Remedy Post | |
CC93 | Finisher related service call | Knurled roller shift solenoid abnormality: An abnormality occurs in the knurled roller shift solenoid. [MJ-1042] | View Remedy Post |
CC94 | 1st fan motor abnormality: The 1st fan motor is locked abnormally. [MJ-1042] | View Remedy Post | |
CDE0 | Paddle motor abnormality: The paddle motor does not rotate properly. [MJ-1109/1110] | View Remedy Post | |
CE00 | Optional communication related service call | Communication error between finisher unit and puncher unit: Communication error between the finisher controller PC board and punch controller PC board. [MJ-1109/1110 (MJ-6105)] | View Remedy Post |
CE50 | Process related service call | Temperature/humidity sensor abnormality: The output value of this sensor is out of a specified range. | View Remedy Post |
CE90 | Drum thermistor abnormality: The output value of the drum thermistor-K is out of a specified range. | View Remedy Post | |
CF10 | Finisher related service call | Communication module reading failure. [MJ-1109/1110] | View Remedy Post |
F070 | Communication related service call | Communication error between System-CPU and Engine- CPU | View Remedy Post |
F090 | Circuit related service call | SRAM abnormality on the SYS board | View Remedy Post |
F100_0 | Other service call | HDD format error: Operation of HDD key data fails. | View Remedy Post |
F100_1 | HDD format error: Encryption key data of either the SYS board or the SRAM are damaged. | View Remedy Post | |
F100_2 | HDD format error: Encryption key data of both the SYS board and the SRAM are damaged. | View Remedy Post | |
F100_3 | Serial number value error | View Remedy Post | |
F101_0 | HDD connection error (HDD connection cannot be detected.) | View Remedy Post | |
F101_1 | Other service call TEC CORPORATION All ri | Root partition mount error (HDD formatting fails.): The HDD cannot be connected (mounted) caused by damage to the areas in which the program is mainly stored. | View Remedy Post |
F101_2 | Partition mount error: The HDD cannot be connected (mounted) caused by damage to areas other than those described in the F101_1 and F101_4 to F101_9 errors. | View Remedy Post | |
F101_3 | Partition mount error: The HDD cannot be connected (mounted) caused by damage to areas other than those described in the F101_1 and F101_4 to F101_9 errors. | View Remedy Post | |
F101_4 | Partition mount error: The HDD cannot be connected (mounted) caused by damage to the “/work” partition. | View Remedy Post | |
F101_5 | Partition mount error: The HDD cannot be connected (mounted) caused by damage to the “/registration” partition. | View Remedy Post | |
F101_6 | Partition mount error: The HDD cannot be connected (mounted) caused by damage to the “/backup” partition. | View Remedy Post | |
F101_7 | Partition mount error: The HDD cannot be connected (mounted) caused by damage to the “/imagedata” partition. | View Remedy Post | |
F101_8 | Partition mount error: The HDD cannot be connected (mounted) caused by damage to the “/storage” partition. | View Remedy Post | |
F101_9 | Partition mount error: The HDD cannot be connected (mounted) caused by damage to the “/encryption” partition. | View Remedy Post | |
F101_10 | Partition mount error (The HDD cannot be connected (mounted) due to damage to the “/application” partition.) | View Remedy Post | |
F101_12 | Partition mount error (File link error in the “/work” partition) | View Remedy Post | |
F101_13 | Error due to damage to file (Damage to the file in the “/ imagedata” partition) partition.) | View Remedy Post | |
F102 | HDD start error: HDD cannot become ‘Ready’ state. | View Remedy Post | |
F103 | HDD transfer time-out: Reading/writing cannot be performed in the specified period of time. | View Remedy Post | |
F104 | HDD data error: Abnormality is detected in the data of HDD. | View Remedy Post | |
F105 | HDD other error | View Remedy Post | |
F106_0 | Secure HDD error: Illegal disk replacement detected (Secure HDD Exchange to Normal HDD) | View Remedy Post | |
F106_1 | Secure HDD error: HDD type detection error | View Remedy Post | |
F106_2 | Secure HDD error: ADI encryption key download operation error | View Remedy Post | |
F106_3 | Secure HDD error: Secure HDD authentication Admin Password generation error | View Remedy Post | |
F106_4 | Secure HDD error: Authentication random number generation error | View Remedy Post | |
F106_5 | Secure HDD error: Authentication data transmission error | View Remedy Post | |
F106_6 | Secure HDD error: Error caused by reason other than F106_0 to 5 errors. | View Remedy Post | |
F106_7 | View Remedy Post | ||
F106_8 | View Remedy Post | ||
F106_10 | View Remedy Post | ||
F106_UND EF | View Remedy Post | ||
F109_0 | Key consistency error: Consistency check operation error. | View Remedy Post | |
F109_1 | Key consistency error: SRAM encryption AES key data damage. | View Remedy Post | |
F109_2 | Key consistency error: Signature Check public key damage. | View Remedy Post | |
F109_3 | Key consistency error: HDD encryption parameter damage. | View Remedy Post | |
F109_4 | Key consistency error: license data damage. | View Remedy Post | |
F109_5 © 2016 TOSHIBA | Key consistency error: Encryption key for Secure HDD is gdhatsmreasgerevded. e-STUDIO2008A/2508A/300 ERROR CODE AN | View Remedy Post | |
F109_6 | Other service call | Key consistency error: Administrator password error for Secure HDD authentication. | View Remedy Post |
F110 | Communication related service call | Communication error between System-CPU and Scanner-CPU | View Remedy Post |
F111 | Scanner response abnormality | View Remedy Post | |
F120 | Other service call | Database abnormality: Database is not operating normally. | View Remedy Post |
F121 | Database abnormality (user information management database) | View Remedy Post | |
F122 | Database abnormality (Message/Job log management database) | View Remedy Post | |
F124 | Database abnormality: Database is not operating normally. (Language management database) | View Remedy Post | |
F130 | Invalid MAC address | View Remedy Post | |
F131 | Error due to damage to filtering setting file | View Remedy Post | |
F200 | Data Overwrite option (GP-1070) disabled | View Remedy Post | |
F350 | Circuit related service call | SYS board abnormality | View Remedy Post |
F400 | SYS board cooling fan abnormality | View Remedy Post | |
F510 | Other service call | Application start error | View Remedy Post |
F520 | Operating system start error | View Remedy Post | |
F521 | Integrity check error | View Remedy Post | |
F550 | Encryption partition error | View Remedy Post | |
F600 | Firmware update error | View Remedy Post | |
F700 | Overwrite error | View Remedy Post | |
F800 | Date error | View Remedy Post | |
F901 | Communication error | View Remedy Post |
All Error Codes about Toshiba 2518A series photocopy machine
06
Jul